Terms & Conditions

Terms & Conditions

Welcome to Urbanfood.asia. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or have parental consent.
  • We reserve the right to update, modify, or terminate any part of the website or services without prior notice.
  • Your continued use of the website after changes are made constitutes acceptance of those changes.

2. Products & Orders

  • All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
  • We make every effort to ensure product descriptions and images are accurate, but slight variations may occur.
  • We reserve the right to cancel or refuse any order at our discretion. If your order is canceled, you will be notified, and a refund will be issued.
  • Availability of products is subject to change without notice.

3. Payments

  • We accept major credit cards, PayPal, and other payment methods listed at checkout.
  • Payment must be completed before an order is processed and shipped.
  • We use secure payment gateways, but we are not responsible for any third-party payment failures.

4. Shipping & Delivery

  • We aim to process and ship orders within the timeframe specified on our website.
  • Delivery times may vary depending on your location and external factors beyond our control.
  • We are not responsible for lost, stolen, or delayed packages once they are handed over to the shipping carrier.

5. Returns & Refunds

  • If you are not satisfied with your purchase, you may request a return within 7-10 days of receipt.
  • Items must be unused, in original packaging, and meet our return policy criteria.
  • Refunds will be processed via the original payment method, excluding shipping costs.

6. User Accounts

  • You may be required to create an account to access certain features.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • We reserve the right to suspend or terminate accounts suspected of fraudulent or harmful activity.

7. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of Urbanfood.asia and protected by intellectual property laws.
  • You may not copy, distribute, or use any content without our prior written consent.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • Our total liability shall not exceed the amount paid for the specific product in question.

9. Governing Law

  • These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of laws principles.

10. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at: Urbanfood.asia

Email: [email protected]

68 circular road #02-01 Central, Singapore 049422

WhatApps :+6583991019