Privacy Policy

Privacy Policy

At Urbanfood.asia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our beauty products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you make a purchase.
  • Account Information: If you create an account, we collect your username, password, and order history.
  • Device & Usage Information: IP address, browser type, operating system, and website usage statistics via cookies and tracking technologies.
  • Communication Data: If you contact us via email, chat, or social media, we collect the content of your messages.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including payments and deliveries.
  • Provide customer service and respond to inquiries.
  • Send marketing and promotional materials (if you opt in).
  • Improve our website, products, and services.
  • Prevent fraud, ensure security, and comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party payment processors, shipping companies, and marketing service providers who assist in order fulfillment and business operations.
  • Legal Authorities: If required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences in your browser settings.

5. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, or loss. However, no online transmission is 100% secure, so we encourage caution when sharing personal details.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Disable cookies through your browser settings.
  • Lodge a complaint with the Australian Privacy Commissioner if you believe your privacy rights have been violated.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Urbanfood.asia

Email: [email protected]

68 circular road #02-01 Central, Singapore 049422

WhatApps :+6583991019